Deciding between Maya Mobile and Airalo? Here is how they compare, point by point — and why SimbaSIM is the better pick than either: truly unlimited data that never stops, plus what neither of them gives you: unused days refunded.
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Why SimbaSIM beats both Maya Mobile and Airalo
Truly unlimited — your data never stops
Every plan is unlimited data for its whole length, in all 136 destinations. No data packs to size, no top-ups to remember, no overage charges.
No app or account needed
Bought on the website; the QR code arrives by email. No app, no account.
Maya Mobile: A Maya account is required; turning the plan on and extending it are app actions.
Exact 3, 7 and 14-day plans
The same three lengths in all 136 destinations.
Airalo: No unlimited plan for exactly 14 days in Japan, 14 days in Europe.
Refund if it never connects, even after installing
Full refund if it will not install or never connects.
Airalo: Replacement or refund only for failures caused by Airalo that it cannot fix within 10 days.
Unused days refunded
Unused days refunded within 30 days of purchase.
Maya Mobile: After use, refunds only for faults on Maya’s side.
Airalo: No refund once the eSIM is activated or used.
Maya Mobile vs Airalo vs SimbaSIM, side by side
From each brand’s own website, help pages and terms, checked 3 October 2026.
Feature
SimbaSIM
Maya Mobile
Airalo
Every plan is unlimited data
Yes
Yes
NoAlso sells fixed-data packs you have to size.
No app or account needed
Yes
PartlyA Maya account is required; turning the plan on and extending it are app actions.
Yes
Days start when you land
Yes
Yes
Yes
Add days to the same eSIM
Yes
Yes
Yes
Exact 3, 7 and 14-day plans
Yes
Yes
NoNo unlimited plan for exactly 14 days in Japan, 14 days in Europe.
Refund if it never connects, even after installing
Yes
Yes
PartlyReplacement or refund only for failures caused by Airalo that it cannot fix within 10 days.
Unused days refunded
Yes
NoAfter use, refunds only for faults on Maya’s side.
NoNo refund once the eSIM is activated or used.
24/7 chat without their app
Yes
Yes
Yes
Boxes ticked
8 of 8
6 of 8
4 of 8
Maya Mobile or Airalo: which is better?
Maya Mobile
Best for travellers visiting several countries who want one low flat price and do not mind an account and an app.
Ahead of Airalo on
Every plan is unlimited data
Exact 3, 7 and 14-day plans
Refund if it never connects, even after installing
Before you buy
No country, regional or small-data plans — one product only.
Relaunched in May 2026; recent reviews mention unexpected charges and renewal confusion.
You need a Maya account, and the plan is managed in the app.
Refunds
Full refund within 30 days if no data was used, less processing fees. After use, a refund only for faults on Maya’s side; refunds can come back as reward points.
Airalo
Best for travellers who know roughly how much data they need and want the cheapest small pack, from the biggest catalogue.
Ahead of Maya Mobile on
No app or account needed
Before you buy
No refund once the eSIM is activated, and refunds can come back as store credit.
Reviewers often mention fiddly installs and manual APN settings.
Some reviewers report connections dropping outside major cities.
Refunds
14 days to withdraw, ending once the eSIM is activated. Replacement or refund if an activated eSIM fails through Airalo’s error and cannot be fixed within 10 days; refunds may be paid as Airmoney credit.
Or skip the trade-off: SimbaSIM
Truly unlimited data on every plan: 3, 7 or 14 days in 136 destinations
No app, no account — your eSIM is delivered in 1 minute
Days start when you land, and more days go onto the same eSIM
Full refund if it never connects; unused days refunded within 30 days
Maya Mobile is ahead of Airalo on every plan is unlimited data; exact 3, 7 and 14-day plans; and refund if it never connects, even after installing. Airalo is ahead of Maya Mobile on no app or account needed. Maya Mobile suits travellers visiting several countries who want one low flat price and do not mind an account and an app. Airalo suits travellers who know roughly how much data they need and want the cheapest small pack, from the biggest catalogue. If you want every box ticked — truly unlimited data, no app, a refund if it never connects — SimbaSIM is the better pick than either.
Do Maya Mobile and Airalo need an app?+
A Maya account is required; turning the plan on and extending it are app actions. Airalo can be used without its app. SimbaSIM needs no app and no account: you buy on the website and your eSIM is delivered by email in 1 minute.
What are Maya Mobile’s and Airalo’s refund policies?+
Maya Mobile: Full refund within 30 days if no data was used, less processing fees. After use, a refund only for faults on Maya’s side; refunds can come back as reward points. Airalo: 14 days to withdraw, ending once the eSIM is activated. Replacement or refund if an activated eSIM fails through Airalo’s error and cannot be fixed within 10 days; refunds may be paid as Airmoney credit. SimbaSIM refunds in full if the eSIM will not install or never connects — even after you have installed it — and refunds unused days within 30 days of purchase.
Is there a better alternative to Maya Mobile and Airalo?+
SimbaSIM. Every plan is truly unlimited data, and it gives you what neither Maya Mobile nor Airalo does: unused days refunded. Plans start at $12.90 for 3 days in 136 destinations.
Maya Mobile and Airalo are trademarks of their owners. SimbaSIM is not affiliated with or endorsed by either. Details about Maya Mobile and Airalo were taken from their own websites and terms on 3 October 2026 and may since have changed.
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