Deciding between Saily and Ubigi? Here is how they compare, point by point — and why SimbaSIM is the better pick than either: truly unlimited data that never stops, plus what neither of them gives you: unused days refunded and 24/7 chat without their app.
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Full refund if it never connects
eSIM delivered in 1 minute
24/7 support by chat
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Why SimbaSIM beats both Saily and Ubigi
Truly unlimited — your data never stops
Every plan is unlimited data for its whole length, in all 136 destinations. No data packs to size, no top-ups to remember, no overage charges.
No app or account needed
Bought on the website; the QR code arrives by email. No app, no account.
Saily: You can buy on the website, but installation needs the Saily app.
Exact 3, 7 and 14-day plans
The same three lengths in all 136 destinations.
Ubigi: No unlimited plan for exactly 3 days in Japan, 7 days in Japan, 14 days in Japan.
Refund if it never connects, even after installing
Full refund if it will not install or never connects.
Saily: May be considered for quality issues caused by Saily.
Unused days refunded
Unused days refunded within 30 days of purchase.
Saily: No refund guarantee once activated.
Ubigi: No refund once you have started using it.
24/7 chat without their app
24/7 chat on the website, no app or account.
Saily: Live chat only inside the Saily app.
Ubigi: Support starts with a web form; WhatsApp is an AI assistant.
Saily vs Ubigi vs SimbaSIM, side by side
From each brand’s own website, help pages and terms, checked 3 October 2026.
Feature
SimbaSIM
Saily
Ubigi
Every plan is unlimited data
Yes
NoAlso sells fixed-data packs you have to size.
NoAlso sells fixed-data packs you have to size.
No app or account needed
Yes
NoYou can buy on the website, but installation needs the Saily app.
Yes
Days start when you land
Yes
Yes
Yes
Add days to the same eSIM
Yes
Yes
Yes
Exact 3, 7 and 14-day plans
Yes
Yes
NoNo unlimited plan for exactly 3 days in Japan, 7 days in Japan, 14 days in Japan.
Refund if it never connects, even after installing
Yes
PartlyMay be considered for quality issues caused by Saily.
Yes
Unused days refunded
Yes
NoNo refund guarantee once activated.
NoNo refund once you have started using it.
24/7 chat without their app
Yes
NoLive chat only inside the Saily app.
NoSupport starts with a web form; WhatsApp is an AI assistant.
Boxes ticked
8 of 8
3 of 8
4 of 8
Saily or Ubigi: which is better?
Saily
Best for travellers happy to do everything in an app who want a highly rated, reusable eSIM.
Ahead of Ubigi on
Exact 3, 7 and 14-day plans
Before you buy
Installation and live chat both need the Saily app.
Saily warns its app and site may not load in Turkey.
No refund guarantee once the plan is activated.
Refunds
Full refund within 30 days if the eSIM was never installed or activated. Once activated, a refund is not guaranteed.
Ubigi
Best for frequent travellers who want one carrier-backed eSIM to top up trip after trip.
Ahead of Saily on
No app or account needed
Refund if it never connects, even after installing
Before you buy
No unlimited plan shorter than 8 days in Japan or Turkey.
A narrow refund window, and the terms contradict the help centre.
Human support starts with a web form; reviewers mention slow replies.
Refunds
Refund only if no data has been used, requested within 14 business days of purchase. The terms are stricter: a plan cannot be refunded once bought.
Or skip the trade-off: SimbaSIM
Truly unlimited data on every plan: 3, 7 or 14 days in 136 destinations
No app, no account — your eSIM is delivered in 1 minute
Days start when you land, and more days go onto the same eSIM
Full refund if it never connects; unused days refunded within 30 days
Saily is ahead of Ubigi on exact 3, 7 and 14-day plans. Ubigi is ahead of Saily on no app or account needed; and refund if it never connects, even after installing. Saily suits travellers happy to do everything in an app who want a highly rated, reusable eSIM. Ubigi suits frequent travellers who want one carrier-backed eSIM to top up trip after trip. If you want every box ticked — truly unlimited data, no app, a refund if it never connects — SimbaSIM is the better pick than either.
Do Saily and Ubigi need an app?+
You can buy on the website, but installation needs the Saily app. Ubigi can be used without its app. SimbaSIM needs no app and no account: you buy on the website and your eSIM is delivered by email in 1 minute.
What are Saily’s and Ubigi’s refund policies?+
Saily: Full refund within 30 days if the eSIM was never installed or activated. Once activated, a refund is not guaranteed. Ubigi: Refund only if no data has been used, requested within 14 business days of purchase. The terms are stricter: a plan cannot be refunded once bought. SimbaSIM refunds in full if the eSIM will not install or never connects — even after you have installed it — and refunds unused days within 30 days of purchase.
Is there a better alternative to Saily and Ubigi?+
SimbaSIM. Every plan is truly unlimited data, and it gives you what neither Saily nor Ubigi does: every plan is unlimited data, unused days refunded and 24/7 chat without their app. Plans start at $12.90 for 3 days in 136 destinations.
Saily and Ubigi are trademarks of their owners. SimbaSIM is not affiliated with or endorsed by either. Details about Saily and Ubigi were taken from their own websites and terms on 3 October 2026 and may since have changed.
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