Deciding between Holafly and Saily? Here is how they compare, point by point — and why SimbaSIM is the better pick than either: truly unlimited data that never stops, plus what neither of them gives you: refund if it never connects, even after installing; and unused days refunded.
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Why SimbaSIM beats both Holafly and Saily
Truly unlimited — your data never stops
Every plan is unlimited data for its whole length, in all 136 destinations. No data packs to size, no top-ups to remember, no overage charges.
No app or account needed
Bought on the website; the QR code arrives by email. No app, no account.
Saily: You can buy on the website, but installation needs the Saily app.
Add days to the same eSIM
A new plan bought with the same email goes onto the eSIM you already have.
Holafly: Top-ups are no longer offered; a longer trip needs a new eSIM.
Refund if it never connects, even after installing
Full refund if it will not install or never connects.
Holafly: Case by case after activation, and only if reported during the trip.
Saily: May be considered for quality issues caused by Saily.
Unused days refunded
Unused days refunded within 30 days of purchase.
Holafly: Activated eSIMs are handled case by case.
Saily: No refund guarantee once activated.
24/7 chat without their app
24/7 chat on the website, no app or account.
Saily: Live chat only inside the Saily app.
Holafly vs Saily vs SimbaSIM, side by side
From each brand’s own website, help pages and terms, checked 3 October 2026.
Feature
SimbaSIM
Holafly
Saily
Every plan is unlimited data
Yes
Yes
NoAlso sells fixed-data packs you have to size.
No app or account needed
Yes
Yes
NoYou can buy on the website, but installation needs the Saily app.
Days start when you land
Yes
Yes
Yes
Add days to the same eSIM
Yes
NoTop-ups are no longer offered; a longer trip needs a new eSIM.
Yes
Exact 3, 7 and 14-day plans
Yes
Yes
Yes
Refund if it never connects, even after installing
Yes
PartlyCase by case after activation, and only if reported during the trip.
PartlyMay be considered for quality issues caused by Saily.
Unused days refunded
Yes
NoActivated eSIMs are handled case by case.
NoNo refund guarantee once activated.
24/7 chat without their app
Yes
Yes
NoLive chat only inside the Saily app.
Boxes ticked
8 of 8
5 of 8
3 of 8
Holafly or Saily: which is better?
Holafly
Best for travellers who want unlimited data at one simple price and can buy the exact number of days up front.
Ahead of Saily on
Every plan is unlimited data
No app or account needed
24/7 chat without their app
Before you buy
No top-ups or extensions — a longer trip means buying and installing a second eSIM.
One price for every country, so destinations that cost less elsewhere — Thailand, the US — cost the same here.
Refunds for connection problems are only considered if you report them during the trip.
Refunds
Full refund within 6 months if the eSIM was never activated. After activation, case by case; connection problems must be reported before or during the trip, and a $3.50 fee can apply.
Saily
Best for travellers happy to do everything in an app who want a highly rated, reusable eSIM.
Ahead of Holafly on
Add days to the same eSIM
Before you buy
Installation and live chat both need the Saily app.
Saily warns its app and site may not load in Turkey.
No refund guarantee once the plan is activated.
Refunds
Full refund within 30 days if the eSIM was never installed or activated. Once activated, a refund is not guaranteed.
Or skip the trade-off: SimbaSIM
Truly unlimited data on every plan: 3, 7 or 14 days in 136 destinations
No app, no account — your eSIM is delivered in 1 minute
Days start when you land, and more days go onto the same eSIM
Full refund if it never connects; unused days refunded within 30 days
Holafly is ahead of Saily on every plan is unlimited data, no app or account needed and 24/7 chat without their app. Saily is ahead of Holafly on add days to the same eSIM. Holafly suits travellers who want unlimited data at one simple price and can buy the exact number of days up front. Saily suits travellers happy to do everything in an app who want a highly rated, reusable eSIM. If you want every box ticked — truly unlimited data, no app, a refund if it never connects — SimbaSIM is the better pick than either.
Do Holafly and Saily need an app?+
Holafly can be used without its app. You can buy on the website, but installation needs the Saily app. SimbaSIM needs no app and no account: you buy on the website and your eSIM is delivered by email in 1 minute.
What are Holafly’s and Saily’s refund policies?+
Holafly: Full refund within 6 months if the eSIM was never activated. After activation, case by case; connection problems must be reported before or during the trip, and a $3.50 fee can apply. Saily: Full refund within 30 days if the eSIM was never installed or activated. Once activated, a refund is not guaranteed. SimbaSIM refunds in full if the eSIM will not install or never connects — even after you have installed it — and refunds unused days within 30 days of purchase.
Is there a better alternative to Holafly and Saily?+
SimbaSIM. Every plan is truly unlimited data, and it gives you what neither Holafly nor Saily does: refund if it never connects, even after installing; and unused days refunded. Plans start at $12.90 for 3 days in 136 destinations.
Holafly and Saily are trademarks of their owners. SimbaSIM is not affiliated with or endorsed by either. Details about Holafly and Saily were taken from their own websites and terms on 3 October 2026 and may since have changed.
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