Truly unlimited — your data never stops
SimbaSIM vs Truely
Thinking about Truely? SimbaSIM gives you truly unlimited data that never stops, plus what Truely does not: every plan is unlimited data; no app or account needed; and refund if it never connects, even after installing.
4.7564 traveller reviews
Rated excellentby our travellers
- Full refund if it never connects
- eSIM delivered in 1 minute
- 24/7 support by chat
- Secure checkout with card, Apple Pay or Google Pay
Why travellers choose SimbaSIM over Truely
Truly unlimited — your data never stops
Every plan is unlimited data for its whole length, in all 136 destinations. No data packs to size, no top-ups to remember, no overage charges.
Every plan is unlimited data
No data packs to size or top up.
Truely: Also sells fixed-data packs you have to size.
No app or account needed
Bought on the website; the QR code arrives by email. No app, no account.
Truely: Pay on the website; the QR code and install details are in the Truely app.
Refund if it never connects, even after installing
Full refund if it will not install or never connects.
Truely: Connection problems must be reported during the trip.
Unused days refunded
Unused days refunded within 30 days of purchase.
Truely: Refund only if never installed or used.
Cheaper on 7 of the trips we priced
Japan, 3 days: $12.90 · Japan, 7 days: $26.90 · Japan, 14 days: $44.90
Truely: $13.56 · $31.39 · $50.32
Side by side
| Feature | SimbaSIM | Truely |
|---|---|---|
| Every plan is unlimited data | YesNo data packs to size or top up. | NoAlso sells fixed-data packs you have to size. |
| No app or account needed | YesBought on the website; the QR code arrives by email. No app, no account. | NoPay on the website; the QR code and install details are in the Truely app. |
| Days start when you land | YesDays start when you first connect at your destination. | YesActivates when you connect at the destination. |
| Add days to the same eSIM | YesA new plan bought with the same email goes onto the eSIM you already have. | YesAdd days to the same eSIM. |
| Exact 3, 7 and 14-day plans | YesThe same three lengths in all 136 destinations. | Yes |
| Refund if it never connects, even after installing | YesFull refund if it will not install or never connects. | PartlyConnection problems must be reported during the trip. |
| Unused days refunded | YesUnused days refunded within 30 days of purchase. | NoRefund only if never installed or used. |
| 24/7 chat without their app | Yes24/7 chat on the website, no app or account. | Yes24/7 live chat and WhatsApp. |
What to know before you buy Truely
- Installation depends on the Truely app.
- Among the higher prices we found, especially for Europe.
- A young brand with a small number of reviews so far.
- Refunds: Full refund within 180 days if the eSIM was never installed or used. Connection problems must be reported during the trip.
The best Truely alternative
SimbaSIM
- Unlimited data on every plan: 3, 7 or 14 days in 136 destinations
- No app, no account — your eSIM is delivered in 1 minute
- Days start when you land, and more days go onto the same eSIM
- Full refund if it never connects; unused days refunded within 30 days
More comparisons
Questions about Truely and SimbaSIM
Is SimbaSIM better than Truely?
For most travellers, yes. SimbaSIM gives you truly unlimited data that never stops, and beats Truely on every plan is unlimited data; no app or account needed; refund if it never connects, even after installing; unused days refunded. It also costs less for Japan, 3 days, Japan, 7 days, Japan, 14 days, United States, 7 days, Europe, 7 days, Europe, 14 days, Turkey, 7 days.
What is Truely’s refund policy?
Full refund within 180 days if the eSIM was never installed or used. Connection problems must be reported during the trip. SimbaSIM refunds in full if the eSIM will not install or never connects — even after you have installed it — and refunds unused days within 30 days of purchase.
Do I need an app to use Truely?
Pay on the website; the QR code and install details are in the Truely app. With SimbaSIM there is no app and no account: you buy on the website and your eSIM is delivered by email in 1 minute.
What is the best alternative to Truely?
SimbaSIM. Every plan is unlimited data, there is no app or account, your days start when you land, you can add days to the same eSIM, and you get a full refund if it never connects. Plans start at $12.90 for 3 days in 136 destinations.
Truely is a trademark of its owner. SimbaSIM is not affiliated with or endorsed by Truely. Details about Truely were taken from its own website and terms on 3 October 2026 and may since have changed.
