Deciding between Jetpac and Saily? Here is how they compare, point by point — and why SimbaSIM is the better pick than either: truly unlimited data that never stops, plus what neither of them gives you: no app or account needed and unused days refunded.
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Full refund if it never connects
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Why SimbaSIM beats both Jetpac and Saily
Truly unlimited — your data never stops
Every plan is unlimited data for its whole length, in all 136 destinations. No data packs to size, no top-ups to remember, no overage charges.
No app or account needed
Bought on the website; the QR code arrives by email. No app, no account.
Jetpac: You can buy on the website, but installation goes through the Jetpac app.
Saily: You can buy on the website, but installation needs the Saily app.
Exact 3, 7 and 14-day plans
The same three lengths in all 136 destinations.
Jetpac: No unlimited plan for exactly 14 days in Japan, 14 days in Europe.
Refund if it never connects, even after installing
Full refund if it will not install or never connects.
Saily: May be considered for quality issues caused by Saily.
Unused days refunded
Unused days refunded within 30 days of purchase.
Jetpac: No refund for unused data.
Saily: No refund guarantee once activated.
24/7 chat without their app
24/7 chat on the website, no app or account.
Saily: Live chat only inside the Saily app.
Jetpac vs Saily vs SimbaSIM, side by side
From each brand’s own website, help pages and terms, checked 3 October 2026.
Feature
SimbaSIM
Jetpac
Saily
Every plan is unlimited data
Yes
NoAlso sells fixed-data packs you have to size.
NoAlso sells fixed-data packs you have to size.
No app or account needed
Yes
NoYou can buy on the website, but installation goes through the Jetpac app.
NoYou can buy on the website, but installation needs the Saily app.
Days start when you land
Yes
Yes
Yes
Add days to the same eSIM
Yes
Yes
Yes
Exact 3, 7 and 14-day plans
Yes
NoNo unlimited plan for exactly 14 days in Japan, 14 days in Europe.
Yes
Refund if it never connects, even after installing
Yes
Yes
PartlyMay be considered for quality issues caused by Saily.
Unused days refunded
Yes
NoNo refund for unused data.
NoNo refund guarantee once activated.
24/7 chat without their app
Yes
Yes
NoLive chat only inside the Saily app.
Boxes ticked
8 of 8
4 of 8
3 of 8
Jetpac or Saily: which is better?
Jetpac
Best for budget travellers who are happy to manage their eSIM in an app.
Ahead of Saily on
Refund if it never connects, even after installing
24/7 chat without their app
Before you buy
The eSIM is installed through the Jetpac app.
Several prices are shown as promotions against much higher list prices.
No refund once installed, except for technical failures reported within 30 days. A money-back guarantee covers incompatible phones and failed connections on website purchases, with evidence.
Saily
Best for travellers happy to do everything in an app who want a highly rated, reusable eSIM.
Ahead of Jetpac on
Exact 3, 7 and 14-day plans
Before you buy
Installation and live chat both need the Saily app.
Saily warns its app and site may not load in Turkey.
No refund guarantee once the plan is activated.
Refunds
Full refund within 30 days if the eSIM was never installed or activated. Once activated, a refund is not guaranteed.
Or skip the trade-off: SimbaSIM
Truly unlimited data on every plan: 3, 7 or 14 days in 136 destinations
No app, no account — your eSIM is delivered in 1 minute
Days start when you land, and more days go onto the same eSIM
Full refund if it never connects; unused days refunded within 30 days
Jetpac is ahead of Saily on refund if it never connects, even after installing; and 24/7 chat without their app. Saily is ahead of Jetpac on exact 3, 7 and 14-day plans. Jetpac suits budget travellers who are happy to manage their eSIM in an app. Saily suits travellers happy to do everything in an app who want a highly rated, reusable eSIM. If you want every box ticked — truly unlimited data, no app, a refund if it never connects — SimbaSIM is the better pick than either.
Do Jetpac and Saily need an app?+
You can buy on the website, but installation goes through the Jetpac app. You can buy on the website, but installation needs the Saily app. SimbaSIM needs no app and no account: you buy on the website and your eSIM is delivered by email in 1 minute.
What are Jetpac’s and Saily’s refund policies?+
Jetpac: No refund once installed, except for technical failures reported within 30 days. A money-back guarantee covers incompatible phones and failed connections on website purchases, with evidence. Saily: Full refund within 30 days if the eSIM was never installed or activated. Once activated, a refund is not guaranteed. SimbaSIM refunds in full if the eSIM will not install or never connects — even after you have installed it — and refunds unused days within 30 days of purchase.
Is there a better alternative to Jetpac and Saily?+
SimbaSIM. Every plan is truly unlimited data, and it gives you what neither Jetpac nor Saily does: every plan is unlimited data, no app or account needed and unused days refunded. Plans start at $12.90 for 3 days in 136 destinations.
Jetpac and Saily are trademarks of their owners. SimbaSIM is not affiliated with or endorsed by either. Details about Jetpac and Saily were taken from their own websites and terms on 3 October 2026 and may since have changed.
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