Deciding between Jetpac and Ubigi? Here is how they compare, point by point — and why SimbaSIM is the better pick than either: truly unlimited data that never stops, plus what neither of them gives you: exact 3, 7 and 14-day plans; and unused days refunded.
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Why SimbaSIM beats both Jetpac and Ubigi
Truly unlimited — your data never stops
Every plan is unlimited data for its whole length, in all 136 destinations. No data packs to size, no top-ups to remember, no overage charges.
No app or account needed
Bought on the website; the QR code arrives by email. No app, no account.
Jetpac: You can buy on the website, but installation goes through the Jetpac app.
Exact 3, 7 and 14-day plans
The same three lengths in all 136 destinations.
Jetpac: No unlimited plan for exactly 14 days in Japan, 14 days in Europe.
Ubigi: No unlimited plan for exactly 3 days in Japan, 7 days in Japan, 14 days in Japan.
Unused days refunded
Unused days refunded within 30 days of purchase.
Jetpac: No refund for unused data.
Ubigi: No refund once you have started using it.
24/7 chat without their app
24/7 chat on the website, no app or account.
Ubigi: Support starts with a web form; WhatsApp is an AI assistant.
Jetpac vs Ubigi vs SimbaSIM, side by side
From each brand’s own website, help pages and terms, checked 3 October 2026.
Feature
SimbaSIM
Jetpac
Ubigi
Every plan is unlimited data
Yes
NoAlso sells fixed-data packs you have to size.
NoAlso sells fixed-data packs you have to size.
No app or account needed
Yes
NoYou can buy on the website, but installation goes through the Jetpac app.
Yes
Days start when you land
Yes
Yes
Yes
Add days to the same eSIM
Yes
Yes
Yes
Exact 3, 7 and 14-day plans
Yes
NoNo unlimited plan for exactly 14 days in Japan, 14 days in Europe.
NoNo unlimited plan for exactly 3 days in Japan, 7 days in Japan, 14 days in Japan.
Refund if it never connects, even after installing
Yes
Yes
Yes
Unused days refunded
Yes
NoNo refund for unused data.
NoNo refund once you have started using it.
24/7 chat without their app
Yes
Yes
NoSupport starts with a web form; WhatsApp is an AI assistant.
Boxes ticked
8 of 8
4 of 8
4 of 8
Jetpac or Ubigi: which is better?
Jetpac
Best for budget travellers who are happy to manage their eSIM in an app.
Ahead of Ubigi on
24/7 chat without their app
Before you buy
The eSIM is installed through the Jetpac app.
Several prices are shown as promotions against much higher list prices.
No refund once installed, except for technical failures reported within 30 days. A money-back guarantee covers incompatible phones and failed connections on website purchases, with evidence.
Ubigi
Best for frequent travellers who want one carrier-backed eSIM to top up trip after trip.
Ahead of Jetpac on
No app or account needed
Before you buy
No unlimited plan shorter than 8 days in Japan or Turkey.
A narrow refund window, and the terms contradict the help centre.
Human support starts with a web form; reviewers mention slow replies.
Refunds
Refund only if no data has been used, requested within 14 business days of purchase. The terms are stricter: a plan cannot be refunded once bought.
Or skip the trade-off: SimbaSIM
Truly unlimited data on every plan: 3, 7 or 14 days in 136 destinations
No app, no account — your eSIM is delivered in 1 minute
Days start when you land, and more days go onto the same eSIM
Full refund if it never connects; unused days refunded within 30 days
Jetpac is ahead of Ubigi on 24/7 chat without their app. Ubigi is ahead of Jetpac on no app or account needed. Jetpac suits budget travellers who are happy to manage their eSIM in an app. Ubigi suits frequent travellers who want one carrier-backed eSIM to top up trip after trip. If you want every box ticked — truly unlimited data, no app, a refund if it never connects — SimbaSIM is the better pick than either.
Do Jetpac and Ubigi need an app?+
You can buy on the website, but installation goes through the Jetpac app. Ubigi can be used without its app. SimbaSIM needs no app and no account: you buy on the website and your eSIM is delivered by email in 1 minute.
What are Jetpac’s and Ubigi’s refund policies?+
Jetpac: No refund once installed, except for technical failures reported within 30 days. A money-back guarantee covers incompatible phones and failed connections on website purchases, with evidence. Ubigi: Refund only if no data has been used, requested within 14 business days of purchase. The terms are stricter: a plan cannot be refunded once bought. SimbaSIM refunds in full if the eSIM will not install or never connects — even after you have installed it — and refunds unused days within 30 days of purchase.
Is there a better alternative to Jetpac and Ubigi?+
SimbaSIM. Every plan is truly unlimited data, and it gives you what neither Jetpac nor Ubigi does: every plan is unlimited data; exact 3, 7 and 14-day plans; and unused days refunded. Plans start at $12.90 for 3 days in 136 destinations.
Jetpac and Ubigi are trademarks of their owners. SimbaSIM is not affiliated with or endorsed by either. Details about Jetpac and Ubigi were taken from their own websites and terms on 3 October 2026 and may since have changed.
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