Truly unlimited — your data never stops

Ubigi vs Holafly

Deciding between Ubigi and Holafly? Here is how they compare, point by point — and why SimbaSIM is the better pick than either: truly unlimited data that never stops, plus what neither of them gives you: unused days refunded.

4.7564 traveller reviews

Rated excellentby our travellers

  • Full refund if it never connects
  • eSIM delivered in 1 minute
  • 24/7 support by chat
  • Secure checkout with card, Apple Pay or Google Pay

Why SimbaSIM beats both Ubigi and Holafly

  • Truly unlimited — your data never stops

    Every plan is unlimited data for its whole length, in all 136 destinations. No data packs to size, no top-ups to remember, no overage charges.

  • Add days to the same eSIM

    A new plan bought with the same email goes onto the eSIM you already have.

    Holafly: Top-ups are no longer offered; a longer trip needs a new eSIM.

  • Exact 3, 7 and 14-day plans

    The same three lengths in all 136 destinations.

    Ubigi: No unlimited plan for exactly 3 days in Japan, 7 days in Japan, 14 days in Japan.

  • Refund if it never connects, even after installing

    Full refund if it will not install or never connects.

    Holafly: Case by case after activation, and only if reported during the trip.

  • Unused days refunded

    Unused days refunded within 30 days of purchase.

    Ubigi: No refund once you have started using it.

    Holafly: Activated eSIMs are handled case by case.

  • 24/7 chat without their app

    24/7 chat on the website, no app or account.

    Ubigi: Support starts with a web form; WhatsApp is an AI assistant.

Ubigi vs Holafly vs SimbaSIM, side by side

From each brand’s own website, help pages and terms, checked 3 October 2026.

FeatureSimbaSIMUbigiHolafly
Every plan is unlimited dataYesNoAlso sells fixed-data packs you have to size.Yes
No app or account neededYesYesYes
Days start when you landYesYesYes
Add days to the same eSIMYesYesNoTop-ups are no longer offered; a longer trip needs a new eSIM.
Exact 3, 7 and 14-day plansYesNoNo unlimited plan for exactly 3 days in Japan, 7 days in Japan, 14 days in Japan.Yes
Refund if it never connects, even after installingYesYesPartlyCase by case after activation, and only if reported during the trip.
Unused days refundedYesNoNo refund once you have started using it.NoActivated eSIMs are handled case by case.
24/7 chat without their appYesNoSupport starts with a web form; WhatsApp is an AI assistant.Yes
Boxes ticked8 of 84 of 85 of 8

Ubigi or Holafly: which is better?

Ubigi

Best for frequent travellers who want one carrier-backed eSIM to top up trip after trip.

Ahead of Holafly on

  • Add days to the same eSIM
  • Refund if it never connects, even after installing

Before you buy

  • No unlimited plan shorter than 8 days in Japan or Turkey.
  • A narrow refund window, and the terms contradict the help centre.
  • Human support starts with a web form; reviewers mention slow replies.

Refunds

Refund only if no data has been used, requested within 14 business days of purchase. The terms are stricter: a plan cannot be refunded once bought.

Holafly

Best for travellers who want unlimited data at one simple price and can buy the exact number of days up front.

Ahead of Ubigi on

  • Every plan is unlimited data
  • Exact 3, 7 and 14-day plans
  • 24/7 chat without their app

Before you buy

  • No top-ups or extensions — a longer trip means buying and installing a second eSIM.
  • One price for every country, so destinations that cost less elsewhere — Thailand, the US — cost the same here.
  • Refunds for connection problems are only considered if you report them during the trip.

Refunds

Full refund within 6 months if the eSIM was never activated. After activation, case by case; connection problems must be reported before or during the trip, and a $3.50 fee can apply.

Or skip the trade-off: SimbaSIM

  • Truly unlimited data on every plan: 3, 7 or 14 days in 136 destinations
  • No app, no account — your eSIM is delivered in 1 minute
  • Days start when you land, and more days go onto the same eSIM
  • Full refund if it never connects; unused days refunded within 30 days
Choose your destination

Questions about Ubigi and Holafly

Is Ubigi better than Holafly?

Ubigi is ahead of Holafly on add days to the same eSIM; and refund if it never connects, even after installing. Holafly is ahead of Ubigi on every plan is unlimited data; exact 3, 7 and 14-day plans; and 24/7 chat without their app. Ubigi suits frequent travellers who want one carrier-backed eSIM to top up trip after trip. Holafly suits travellers who want unlimited data at one simple price and can buy the exact number of days up front. If you want every box ticked — truly unlimited data, no app, a refund if it never connects — SimbaSIM is the better pick than either.

Do Ubigi and Holafly need an app?

Ubigi can be used without its app. Holafly can be used without its app. SimbaSIM needs no app and no account: you buy on the website and your eSIM is delivered by email in 1 minute.

What are Ubigi’s and Holafly’s refund policies?

Ubigi: Refund only if no data has been used, requested within 14 business days of purchase. The terms are stricter: a plan cannot be refunded once bought. Holafly: Full refund within 6 months if the eSIM was never activated. After activation, case by case; connection problems must be reported before or during the trip, and a $3.50 fee can apply. SimbaSIM refunds in full if the eSIM will not install or never connects — even after you have installed it — and refunds unused days within 30 days of purchase.

Is there a better alternative to Ubigi and Holafly?

SimbaSIM. Every plan is truly unlimited data, and it gives you what neither Ubigi nor Holafly does: unused days refunded. Plans start at $12.90 for 3 days in 136 destinations.

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Ubigi and Holafly are trademarks of their owners. SimbaSIM is not affiliated with or endorsed by either. Details about Ubigi and Holafly were taken from their own websites and terms on 3 October 2026 and may since have changed.